Delete your CradleSync account.

How to delete your account

1. Open CradleSync and tap More options.
2. Choose Account, subscription & privacy.
3. Review what will change for each baby you share.
4. Type DELETE, then confirm your identity with Apple.

Deletion is permanent and cannot be undone. This website never asks for your account or family details.

Shared family records

Your account and profile are deleted. Care records can belong to more than one person, so:

• If another parent remains, the baby’s shared record stays with that family and your entries show as “Former caregiver”.
• If you are the only parent, the baby’s profile and all its shared records are permanently deleted for everyone.

The app shows which of these applies to each baby before you confirm.

When it happens: your account and data are removed from our live service straight away. Our database backups are kept for 7 days, so the information is gone from backups within 7 days. We keep only a record that an account was deleted (dates and counts, no personal details) for 2 years.

Want a copy first? Email us before you delete your account and we will send you a copy of your information.

The demo does not create an account; signing out removes its information from your iPhone.

Apple subscriptions

Deleting your account does not cancel a subscription, because Apple manages it. Cancel it in your iPhone’s Settings under your Apple Account → Subscriptions.

Help

If you can no longer open the app, email privacy@cradlesync.app from the email address on your account. Please do not include your baby’s health, medicine or care details in email.

See the privacy policy for more.